Patient Service Representative (Santa Monica, CA)
Location: santa monica, CA
Job Type: contract
Company: IDR
Category: Administrative / Clerical
Job Description Apply Now
IDR is seeking a Patient Service Representative (Santa Monica, CA) to join one of our top clients in Santa Monica, CA. This role is perfect for individuals with a clinical background who are eager to transition into administrative work. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Patient Service Representative (Santa Monica, CA):
Serve as the primary contact for patient interactions, both in person and over the phone. Assist with patient check-ins and check-outs, including collecting co-payments and providing receipts. Verify and update patient demographics and insurance details using CS-Link/Epic. Schedule appointments, manage patient registration, and process referrals and authorizations. Maintain communication with patients and providers, addressing concerns and explaining policies.
Required Skills for Patient Service Representative (Santa Monica, CA):
Experience with medical insurance processes, including referrals and benefit plans. At least two years of recent experience in an outpatient clinic or medical office setting. Proficiency in reading, understanding, and responding to detailed instructions. Ability to type 35-40 words per minute.
What's in it for you?
Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
LI- ONSITE
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.