ServiceNow CMDB Solutions Specialist
Location: Los Angeles, CA
Job Type: contract
Company: IDR
Category: Systems Engineering
Job Description Apply Now
IDR is seeking a ServiceNow CMDB Solutions Specialist to join one of our top clients in Los Angeles, California. This role offers a unique opportunity to collaborate with a dynamic team to enhance and optimize the ServiceNow platform, focusing on the Configuration Management Database (CMDB).
Position Overview/Responsibilities for the ServiceNow CMDB Solutions Specialist:
Serve as the primary liaison between Live Operations, Enterprise Architecture, and Enterprise Technology stakeholders to ensure alignment and successful project delivery.
Translate stakeholder requests into business requirements, balancing them with ServiceNow best practices and current configurations.
Support the definition of relationships and dependencies between Configuration Items (CIs) in line with the Common Service Data Model (CSDM).
Monitor platform performance, optimize configurations, and troubleshoot CMDB-related issues.
Develop and maintain documentation, models, and guidelines for CMDB usage, and provide training on data model standards and platform updates.
Required Skills for ServiceNow CMDB Solutions Specialist:
Minimum of 5 years of experience utilizing CMDB in ServiceNow.
Proven experience implementing a CMDB in ServiceNow, particularly in environments with 20,000+ CIs.
Strong understanding of data models and business requirements.
Ability to work collaboratively with a team of developers and solutions specialists.
Experience in a Business/Process Analyst role with technical knowledge of ServiceNow CMDB.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
#LI-Remote
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.