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Technical Support Engineer - Integrations

Location: Santa Clara, CA

Job Type: contract

Company: IDR

Category: End User Support / Helpdesk

Job Description Apply Now

IDR is seeking a Technical Support Engineer to join one of our top Tech clients in Santa Clara, CA. This role offers an exciting opportunity to get your foot in the door with one of the largest digital technology organizations! If you're looking to get your foot in the door with one of the most innovative industry leaders...Apply today! 

Position Overview/Responsibilities for the Technical Support Engineer - Integrations:

The Technical Support Engineer - Integrations will provide technical support to administrators, technicians & product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems related to the ServiceNow platform. The Technical Support Engineer will act as a customer advocate in providing support to external end users & administrators of the ServiceNow Platform related to integrations issues.

• 2+ years' professional experience writing & debugging JavaScript code
• 1+ year of  experience exporting/importing data between separate systems
• Experience with Web Services (SOAP or REST APIs)
• Must have experience supporting customers and/or end-users from a technical standpoint
• Experience within relational databases (IE: MySQL or Oracle) 
• Understanding of Networking concepts including TCP/IP, HTTP, concepts of firewall, load balancer and ports 

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.

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